EOFY Winter Mystery Bundle
- FREE AU-WIDE SHIPPING On All Orders Over $120 (or flat rate of $12.95)
Our EOFY Mystery Bundle is filled with two large candles, one small candle , one room spray and two of our best selling felt air fresheners - designed to help you stock up for winter! You will receive a range of scents and might even find a new favourite or perfect gift for your bestie. Let us know in the notes at the check out your favourite scent/s and we'll do our best to accommodate you or choose something similar.
WINTER MYSTERY BUNDLE INCLUDES ALL THIS:
(valued at $202)
- 2 large candles
- 1small candle
- 1 room spray
- 2 felt air freshener flowers
= $103 value FREE
If you have a preference for fragrance please add a note at the checkout and our team will do our best to accommodate you - note there will still be some mystery fragrances as that's part of of the fun, but our team always tries to pick something you will love!
- A reminder these Mystery Bundles are only available for a limited time and will SELL OUT - last year they sold out within 48hours.
- Due to the high volume of orders expected there may be a dispatch delay of up to 72 hours, which may mean your order is not delivered in our usual speedy timeframe.
- No returns or refunds are available for Mystery Bundle purchase change of mind due to the heavily reduced pricing on offer.
FREE shipping on all orders over $120 Australia wide
$12.95 standard shipping durng EOFY, Flat Rate Australia Wide (2-8 business days)
$18.95 Express Shipping, Flat Rate for express Australia Wide (1-4 business days)
FREE click and collect, from our store located at 1/4 Thomson Tce Dromana, 3936 VIC (1-2 business days)
International: Unfortunately at this time we do not offer international shipping
Got questions? email hello@redhillcandleco.com or call us 03 5930 0300
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@redhillcandleco.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@redhillcandleco.com and send your item to: Red Hill Candle Co, 1/4 Thomson Tce, Dromana VIC 3936, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Red Hill Candle Co, 1/4 Thomson Tce, Dromana VIC 3936, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
